This website https://www.prestigejewel.in (or applicable URL), is owned and operated by Prestige Jewel, having its principal place of business at 293, S/F, Westend Marg, Saidulajab, Saket, New Delhi - 110030.

At Prestige Jewel, we are committed to ensuring the protection and confidentiality of your personal data. We conduct our business in strict adherence to the data privacy and security laws of India, including the Information Technology Act, 2000, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

1. User Consent

By accessing and using this Website, you acknowledge that you have read and understood this Privacy Policy and expressly consent to the collection, use, and disclosure of your personal information as described herein.

Prestige Jewel reserves the right to update or amend this policy periodically without prior intimation. Your continued use of the Site constitutes unconditional acceptance of these changes. If you do not agree with any terms in this policy, please refrain from using our services.

2. Personal Information We Collect

When you interact with Prestige Jewel, we collect two primary types of data, collectively referred to as "Personal Information":

Device Information: We automatically collect data about your device, including web browser details, IP address, time zone, and cookies. We track how you interact with the Site, such as pages viewed and referral sources, using technologies like Cookies, Log Files, Web Beacons, and Pixels.

Order Information: When you make or attempt to make a purchase, we collect your name, billing and shipping addresses, payment details (processed through secure gateways), email address, and phone number.

3. How We Use Your Information

We utilize your Personal Information for the following purposes:

• Order Fulfillment: To process payments, arrange shipping, and provide invoices or order confirmations.
• Communication & Security: To communicate with you, screen orders for potential risk or fraud, and provide customer support.
• Marketing: To send you updates, newsletters, or advertisements regarding our jewellery collections, provided you have opted in (you may unsubscribe at any time).
• Improvement: To generate analytics on how customers browse the Site, allowing us to optimize our offerings and enhance user experience.
• Reviews: If you post a public review or comment, we may feature this content in our marketing materials.

4. Sharing Your Personal Information

We do not sell your personal data. However, we may share information with trusted third-party entities to facilitate our services (e.g., shipping partners, payment gateways, and marketing analytics). These third parties are bound by strict confidentiality agreements and data protection laws.

Finally, we may disclose your information to comply with applicable laws and regulations, respond to lawful requests (subpoenas or search warrants), or protect our legal rights.

5. Newsletters & Marketing

By subscribing, you agree to receive periodic updates from Prestige Jewel (typically no more than twice a month). We use a "double opt-in" process to verify your email address. You may opt out of these communications at any time via the "unsubscribe" link. We reserve the right to modify or discontinue the newsletter service without notice.

6. Data Retention & Your Rights

Retention: We retain your Order Information for our records unless and until you ask us to delete it, subject to legal and tax retention requirements.

Your Rights: Regardless of your location, you may contact us to request access to the personal information we hold about you or to ask for corrections or deletions. We process this data to fulfill our contracts with you and pursue our legitimate business interests.

7. Minors

Prestige Jewel is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 14. If you are under 14, please do not use this Website. If a parent or guardian becomes aware that a child has provided us with information, please contact us immediately for data deletion.

8. Do Not Track

Please note that our Website’s data collection practices do not change in response to "Do Not Track" signals from your browser.

9. Contact Us

For more information about our privacy practices, questions regarding your data, or to make a complaint, please contact us:

Prestige Jewel
Address: 293, S/F, Westend Marg, Saidulajab, Saket, New Delhi - 110030
Email: care@prestigejewel.in

Grievance Officer
Name: Sweta Devendra
Email: care@prestigejewel.in
Phone: +91-9911766624