Terms and Conditions
Terms & Conditions
This website - https://www.prestigejewel.in (“Website”) is operated by Prestige Jewel, located at 293, S/F, Westend Marg, Saidulajab, Saket, New Delhi - 110030. Throughout the site, the terms “we”, “us” and “our” refer to Prestige Jewel. Prestige Jewel offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink.
Section 1 - Agreement
This Agreement is a legally binding electronic contract between you and Prestige Jewel, governing your use of this Website and any associated services. By accessing the site, registering, or making a purchase, you provide your express consent to receive electronic communications from us and agree to be bound by the terms, conditions, notices, and policies contained or referenced herein.
Please note that Prestige Jewel reserves the right to modify these Terms and Conditions at any time. We do not warrant that prior intimation will be provided for such changes; therefore, it is your responsibility to review this page periodically.
By visiting our site and/or purchasing products from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”), including any additional policies available via hyperlink. These Terms apply to all users of the site, including browsers, vendors, customers, merchants, and content contributors.
All products and information displayed on this Website constitute an “invitation to offer.” When you place an order, it constitutes your offer to purchase, which is subject to acceptance by Prestige Jewel. We reserve the right to accept or reject your offer, in part or in full, at our sole discretion. You are obligated to inform Prestige Jewel immediately if you encounter any legal disability that prevents you from entering into a binding contract. In the event of such a disability, Prestige Jewel reserves the right to restrict, modify, or terminate this agreement immediately.
Section 2 - Eligibility And General Conditions
We reserve the right to refuse service to anyone for any reason at any time. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service without express written permission by us.
The Services provided by Prestige Jewel are available exclusively to individuals who are legally capable of forming binding contracts under the applicable laws of India and their country of residence. Users accessing this Website from locations outside of India do so at their own initiative and are solely responsible for ensuring compliance with all applicable local laws.
Note: If you are under 18 years of age, you are strictly prohibited from using, purchasing from, or entering into any contract through this Website. Furthermore, persons deemed "incompetent to contract" under the Indian Contract Act, 1872, are not eligible to use or transact via this platform.
Section 3 - Accuracy And Timeliness Of Information
This Website, including all materials, content, products, and services provided herein, is offered by Prestige Jewel on an "AS IS" and "AS AVAILABLE" basis. We make no warranties of any kind, whether express or implied, except where specifically stated in writing by us.
The information found on this site is intended for general reference only. It should not be used as the sole basis for making significant decisions without consulting primary, more accurate, or more up-to-date sources. Any reliance you place on the material provided on this website is strictly at your own risk.
Prestige Jewel expressly disclaims all other warranties, including but not limited to:
- Implied warranties of merchantability and fitness for a particular purpose.
- Warranties of title and non-infringement.
- Any guarantee that the website materials are accurate, complete, reliable, or error-free.
- Any assurance that the Website or its servers are free of viruses or other harmful digital components.
Product Representation
We have made every effort to display the colors, textures, and sizes of our jewellery as accurately as possible. However, the actual colors you perceive will depend entirely on your monitor or device display settings. We cannot guarantee that your screen’s display of any color will accurately reflect the actual color of the product upon delivery. Furthermore, the physical packaging of the product may differ from the images displayed on the Website.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
No legal proceedings or claims may be initiated against us on account of any discrepancies, errors, or issues related to services provided. By engaging with our services or purchasing our products, you agree that any disputes will be handled through our internal customer support channels or alternative dispute resolution methods, and not through legal action. We will make reasonable efforts to resolve any issues, but no legal action may be pursued as a result of discrepancies or wrong services.
Section 4 - Modifications To The Service And Prices
Prices on the Prestige Jewel website are subject to change without prior notice. The price applicable to your order will be the one listed on the Website at the time of purchase. We reserve the right to modify or discontinue any part of the Service, including products, content, or tools, at any time without notice.
Prestige Jewel shall not be liable to you or any third party for any price adjustments, modifications, suspensions, or discontinuance of the Service.
Domestic Orders (India)
- Currency: Payments for orders shipped within India are accepted in INR only.
- Taxes: All prices are inclusive of applicable GST (CGST/SGST/IGST).
- International Cards: If an international credit or debit card is used for a domestic order, the amount will be converted to INR. Currency conversion fees may apply as per your bank's policy.
- Verification: You may be requested to provide a copy of a government-issued photo identity proof to verify the transaction.
International Orders
- Currency & Conversion: All payments must be made in INR. The final amount will reflect the prevailing exchange rates on the day the order is placed.
- Landings Costs: Prices for international shipments will include relevant shipping, handling charges, and applicable taxes pertaining to the country of delivery.
Section 5 - Delivery Location And Timeline
We provide shipping services across all major cities in India. To confirm serviceability for your specific location, please verify your PIN Code on the shopping cart checkout page. If courier services are unavailable in your area, we apologize for the inconvenience and encourage you to contact our customer support team for further assistance.
International Shipping We offer international delivery to most locations globally. However, please be aware that delivery to certain regions may be restricted due to logistical constraints or country-specific regulations. We reserve the right to modify or cancel any order if delivery to the designated location is not feasible. In such instances, you will be notified promptly, and a full refund will be processed for the affected order. It is the customer's responsibility to ensure the provided address is within a supported delivery region.
Shipping Timelines
- Dispatch Policy: We endeavour to ship your product within 7 days of successful order placement.
- Tracking: A tentative delivery date will be included in your order confirmation email. Once your order is dispatched, you will receive the exact delivery details and tracking information.
- Holidays: If a delivery deadline falls on a Sunday or a public holiday, the timeline will be extended by one business day.
Disclaimer on Delays While we strive to meet all estimated delivery dates, these timelines are estimates only and are subject to change due to factors beyond our control. These include, but are not limited to, shipment logistics, customs clearance delays, extreme weather conditions, or other unforeseen external circumstances. We cannot be held liable for delays caused by third-party carriers. In the event of a significant delay, we will keep you informed, though we do not guarantee a fixed delivery date.
Section 6 - Billing And Account Information
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed. Before placing an order you shall check the product description carefully. By placing an order for a product/, you agree to be bound by the conditions of sale and invitation to offer included in the item's description.
Section 7 – Third-Party Tools
We may provide access to third-party tools or links to third-party websites. We are not responsible for examining or evaluating the content and we do not warrant and will not have any liability for any third-party materials or websites.
Section 8 - User Comments And Feedback
We value the engagement of our community; however, it is important to understand the terms regarding any materials you share with us.
If, whether at our specific request (for example, contest entries) or without any request from us, you send or post creative ideas, design suggestions, business proposals, plans, feedback, or other materials whether via online forms, email, postal mail, social media, or otherwise (collectively referred to as "Comments") you agree to the following:
- Unrestricted Usage Rights: You grant us a perpetual, irrevocable, and royalty-free license to edit, copy, publish, distribute, translate, and use your comments in any medium or for any purpose (including commercial use) without restriction.
- No Confidentiality: We are under no obligation to keep any comments confidential. By submitting them, you acknowledge that your ideas are not being shared in confidence or in trust.
- No Compensation: We shall have no obligation to pay any compensation, royalties, or fees for any comments received, regardless of whether we utilize those ideas in our products or services.
- No Obligation to Respond: While we appreciate your input, we are not required to respond to, acknowledge, or act upon any submissions provided to us.
By submitting content, you represent that your comments do not violate the rights of any third party, including copyright, trademark, privacy, or other personal or proprietary rights. You further agree that your comments will not contain unlawful, abusive, or obscene material, nor contain any computer viruses or malware that could affect the operation of our Service.
Section 9 - Personal Information
Your privacy is very important to us. Use of the Website and/or the Service is also governed by our Privacy Policy. We designed our Privacy Policy to make important disclosures to you about how we collect and use the information you post on the Website. Please read it to understand our practices.
Section 10 - Errors And Omissions
Occasionally there may be information on our site that contains typographical errors or inaccuracies relating to product descriptions, pricing, promotions, and availability. We reserve the right to correct any errors and to change or update information or cancel orders if any information is inaccurate.
Section 11 - Prohibited Activities And Code Of Conduct
We reserve the right to investigate and immediately terminate your access to the Service or Website if you misuse our proprietary information, engage in unlawful conduct, or behave in a manner deemed inappropriate. By using this Site, you agree to refrain from the following prohibited activities:
You must not impersonate any person or entity, "stalk" or harass others, or transmit any messages that are abusive, obscene, or sexually oriented. You are prohibited from expressing or implying that any of your statements are endorsed by us without our express, prior written consent. To protect our digital integrity, you may not use any robot, spider, site search/retrieval application, or other manual or automatic device to retrieve, index, or "data mine" our content, nor may you circumvent the navigational structure or presentation of the Service.
Furthermore, you shall not post, distribute, or reproduce any copyrighted material, trademarks, or proprietary information without the owner’s prior consent, nor shall you remove any copyright or trademark notices contained within the Service. You agree not to interfere with or disrupt the Website, its servers, or connected networks, and you must not transmit any software viruses or code designed to interrupt or limit the functionality of any computer hardware or telecommunications equipment. Additionally, you are prohibited from forging headers or manipulating identifiers to disguise the origin of information, and you may not "frame" or "mirror" any part of the Website or use meta tags containing our name or products to redirect traffic to other sites. Finally, you must not modify, adapt, sublicense, translate, sell, reverse engineer, decipher, or decompile any portion of the Website or its associated software, nor encourage others to do so.
Section 12 - Disclaimer Of Warranties; Limitation Of Liability
Your use of our website is strictly at your own risk. This agreement serves to limit our legal liability and explicitly states that we do not provide warranties for the service, thereby limiting your available legal remedies. Prestige Jewel, along with its subsidiaries, affiliates, officers, employees, agents, and partners, expressly disclaims all warranties of any kind, whether express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Any material downloaded or obtained through the use of our service is accessed at your own discretion and risk; you will be solely responsible for any resulting damage to your computer system or loss of data.
Furthermore, you expressly understand and agree that Prestige Jewel and its affiliates shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages. This includes, without limitation, damages for loss of profits, goodwill, use, data, or other intangible losses—even if we have been advised of the possibility of such damages—resulting from the use or inability to use the service, the cost of procuring substitute goods, unauthorized access to your transmissions, or the conduct of any third party on the website. Notwithstanding any other provision of this agreement, the total liability of Prestige Jewel for any cause whatsoever, regardless of the form of action, will at all times be limited to the amount paid by you, if any, to us for the service or product in question.
Section 13 – Indemnification
By using our Services, you agree to indemnify, defend, and hold Prestige Jewel, its subsidiaries, affiliates, partners, officers, directors, agents, contractors, and employees harmless from any and all losses, liabilities, claims, or demands. This includes the reimbursement of reasonable attorney's fees and legal costs made by any third party resulting from or arising out of your use of the Service, your violation of any law, your breach of these Terms and Conditions, or your failure to uphold the representations and warranties set forth in this Agreement.
Section 14 – Termination
These Terms of Service remain in full effect unless and until terminated by either you or Prestige Jewel. You may terminate this agreement at any time by formally notifying us that you no longer wish to utilize our Services or by simply ceasing all use of our Website.
Please be advised that Prestige Jewel reserves the right, at our sole discretion and without prior notice, to terminate this agreement if we suspect or determine that you have failed to comply with any term or provision of these Terms of Service. In the event of such termination, you will remain legally liable for all outstanding amounts due up to and including the date of termination, and we may accordingly deny you further access to our Services or any specific part thereof. Furthermore, the obligations and liabilities incurred by either party prior to the termination date shall survive the end of this agreement for all legal purposes.
Section 15 - Governing Law
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India. Any disputes herein shall be subject to the competent courts of New Delhi, India.
Section 16 - Agreement To Receive Communication
By using this Website, you hereby authorize and grant express consent to Prestige Jewel to send you—either directly or through authorized third-party service providers—various informational alerts, SMS, RCS, WhatsApp messages, promotional calls, newsletters, and other commercial communications.
These communications will be sent to your provided telephone number(s) and email address, regardless of whether your contact details are registered with the National Do Not Call (NDNC) Registry or the National Customer Preference Register (NCPR). You further confirm that any such messages or calls received shall not be treated as a violation of the Telecom Commercial Communications Customer Preference (TRAI) Regulations, 2010, or any other applicable regulations and amendments thereof. You agree not to hold Prestige Jewel or its third-party providers liable or institute complaints under such regulations for these communications.
This consent is automatically renewed on a monthly basis. If you wish to opt out or stop receiving these services, please send a written request to our customer support email. For any questions regarding this agreement or our communication practices, please contact our customer service team.